Client Service Representatives

Making every visit a positive one!

Our CSRs work hard to make sure that every visit to Advanced Animal Care is a wonderful visit for your entire family. If you need anything, please don’t hesitate to reach out!


Administrative Specialist

Dena's Bio
Dena was raised in the Carolinas. After more than ten years working as a professional singer, she decided to switch passions and work in veterinary medicine. In 2002 she started working at a large emergency practice in Mississippi helping patients and assisting clients until moving to Fort Mohave in 2007.
She and her son Lane share their home with their dogs Jovie, Ivan, and Olive who are all rescues. “What I love most about working at Advanced Animal Care is helping the patients and their owners. Great veterinary care is a needed service in our area, and I am so happy to be a part of it!”

Dena enjoys DIY projects, shopping for the best deal, and has a song for everything! She also sang for our troops in Korea in the 90’s to boost morale!


Lead Client Service Representative
Jen's Bio

Jennifer was born in California but spent a lot of her childhood living in Arizona where her love of the outdoors began. She collected critters from the neighborhood, always busy outside. Her favorite activity was night swimming during the summer months. Jennifer’s first pet was a Doberman Shepherd mix named Sampson. Jennifer was too little to hook Sampson’s leash to his collar so Sampson would hold the leash in his mouth and walk with Jennifer along the Greenbelt.

Jennifer started her career as a hairdresser and owned her own salon for 13 years. During that time, she made trips to Arizona every chance she got, taking the kids and boat, and heading for the water. When the time was right she shut down her salon and moved to Arizona. Jennifer has greatly enjoyed becoming a part of the Advanced Animal Care team, helping people, and helping animals. Her goal is to be a great team leader and “Everyone thinks their pet is the best, and none of them are lying.”
She enjoys spending time on the water’s edge, hanging out with great friends, and being outside as often as possible (even if it’s to pick up dog poop).


Client Service Representative and Social Media Manager
Jodi's Bio
Jodi was born and raised in Southern California. She always loved animals but her calling started after saving a kitten she found in a dumpster. She was able to nurse the kitten, named Shady, back to health and he lived a long and happy life. Before working at Advanced Animal Care Jodi spent time working as a groomer and in an animal shelter. In 2018 she moved to Arizona with her fiancé Nathan and soon after joined our team. She is known as the cat whisperer in her family and has a passion for learning all thing animal related.

“We are lucky to have fur friends and I feel like it’s my purpose to help them be happy and healthy.” Jodi loves to write poetry, read, paint, and cuddle with her two Terrier mixes Zoey (Zozo) and Rusty, and her clowder of cats. She is also a published poet!


Client Service Representative
Stacy's Bio
Stacy comes from California where she lived with her husband raising two beautiful children and working in the customer service field until moving to Arizona in 2019. Living near the river has allowed Stacy to do the things she enjoys in her off time which include off-roading and boating. 

“I love being able to take my prior experience in customer service and apply it to the veterinary field where I can help pets every day”. Stacy is blessed with a very handsome grandson and her fur babies, Charlie the cat and Chiweenies Dallas and Gina. 


Client Service Representative

Jessica's Bio
Jessica grew up right here on the river and has always had an interest and passion for animals. She enjoys spending her spare time with her two kids and loves doing anything outside. Jessica started at Advanced Animal Care in 2017 and anyone who meets her can tell that she has a huge heart and truly loves her career.

“I don’t think the human soul can be complete without the love of an animal.” Jessica is owned by her cat Daisy Mae and her dog Lacie. She enjoys camping, the river, and spending time with her husband and two kids. You can almost always catch Jessica singing a song in the lobby!

Heather H.

Heather's Bio
Heather grew up in the Fort Mohave and Bullhead City area. She enjoys going to the river, loves music, and considers herself quite the movie buff. She started a career in the veterinary field in 2007 as a veterinary technician while also learning the duties of a client service representative and kennel technician.

“The more I can learn the happier I am. I believe in being a jack of all trades when it comes to the health and care of pets.”

Heather loves spending time with her girls, bowling, watching movies, river days, camping, shoes, and speaking with accents!


5842 S Hwy 95
Fort Mohave, AZ 86426
Click here for directions.


Sun: 8:00 AM to 4:00 PM
Mon: 8:00 AM to 4:00 PM
Tues: 9:00 AM to 4:00 PM
Wed: 8:00 AM to 4:00 PM
Thurs: 8:00 AM to 4:00 PM
Fri: Closed
Sat: Closed


Have a question?
Complete the form below and a member of our team will get back to you within 2 business days. If you need immediate assistance, please call us at 928-770-4918.

Ready to come see us?